Dear Fidji Simo, On Saturday, shoppers walked off and called upon customers to delete Instacart due to low pay and poor working conditions. The goal of the protest was to improve our conditions by centering shopper’s demands and grievances as Instacart preps for its IPO. …

Dear Fidji Simo, A belated congratulations on being hired as Instacart’s new CEO. I’m among the approximate 45,000 Shoppers that make up your Canadian workforce. While the Canadian market is not as large as the US, we were your first stop on international expansion in November 2017 and during that…

For the past week, Instacart shoppers and Gig Workers Collective have been urging Instacart to fix 5 major issues plaguing their workforce. We have been ignored. Instacart has left us no choice but to walk off starting on Saturday, October 16th. …

For the past 5 years, shoppers have repeatedly sounded the alarm regarding Instacart’s misappropriation of tips, theft of tips, unsafe working conditions, continuous and increasingly devastating pay cuts, and more. Instacart responded by completely ignoring the concerns of its shoppers, retaliating against shoppers for speaking out, or offering extremely minimal…

Dear Fidji Simo, Last week, you wrote an open letter to your shopper community, asking for suggestions to improve the shopper experience. …

In the Fall of 2016, Instacart delivered devastating news: it would be removing the function that allowed customers to tip in-app. If you’ve ever worked as a gig worker, or even been a gig economy consumer, you’re probably very familiar with the idea that we’re overwhelmingly tipped digitally, through our…

Gig Workers Collective was born at the beginning of the cursed year, 2020. While this year has been the most challenging year in our over four years of organizing, it has also been the most critical and in many ways the most successful to date. …

When Gig Workers Collective members first started to organize in 2016, gig companies were considered to be exciting startups that were lauded for their low prices and ease of accessibility for their services. It was hard to get anyone to understand that this was all at the expense of the…

Gig Workers Collective is a nonprofit grassroots worker collective that engages in worker-led worker-organizing and advocacy in the gig economy. The following Op-Ed is undersigned by the collective and its membership imploring voters to vote no on Proposition 22. As gig workers, we are finding it extremely difficult to project our voices over the sea of misinformation and propaganda Uber, Lyft, Instacart, DoorDash, and Postmates have created around California’s Proposition 22. Five of the richest gig companies have spent nearly $200 million to persuade the electorate to allow them…